The hotel is clean and big, has attentive staff and great and magnificent location in the city center.

I recently stayed at Puertas De hotel for a week while exploring the charming streets and vibrant culture of the walled city. The location was ideal for discovering local restaurants, live music venues, museums, and stunning architecture. The staff, including Ely, Angel, Karina, Carmen. The room provided a peaceful and quiet retreat, and the breakfast of fresh fruits, hot dishes, and mouthwatering banana bread was a delightful start to each day. the hotel provided a unique and enjoyable experience.

Would be happy to recommend this hotel.

The hotel is in the historic area with lots to see and do.

The room was small, the sink didn't have a mirror over it which made it difficult to shave. I was in room #12 which you can only access by a very tight spiral staircase. I nearly fell a couple of times. The desk clerks who worked nights were very helpful but the same can't be said of the lady who worked days. When I asked her about getting my laundry done, she vaguely motioned to the right outside of the hotel. They advertise that laundry service is available at the hotel.

The staff at Hotel Puertas de Cartagena were fabulous. The breakfast each morning was a great start to the day. The location of the hotel within Walled City is great; within easy walking distance to many attraction and great eating places.

Location: the hotel was just next door to most sites, Centro Historico, and the historic center. The place had a comfortable atmosphere.

This hotel in the historic center offers great value for money. The staff are friendly and helpful, and the rooms have basic amenities with a good bed. Its central location is perfect for exploring the city center and its facilities are good, including breakfast.

No major complaints, all was fine.

A wide array of products for a good breakfast.

Location in the old historic centre was good. Air conditioned rooms were cool at night. It was quiet. One of the guys at reception spoke perfect English . Staff were friendly and helpful.

I liked it but if you want a modern Hilton type hotel it's not for you. It's an old building and rooms are not big. But it's very clean and you are right in the centre.

The hotel rooms are well-appointed and unique with HOT SHOWER, air conditioning plus the AC.

It is nestled in the middle of the town, a few steps away from Santo Toribio Church. Comfortable atmosphere, nevertheless some people working here are miserable.

This hotel is a gem in the heart of the historic center. The attention to detail here is impressive – from the comfortable beds to the crisp bedding and towels. The staff are warm, friendly, and incredibly helpful. Plus, the location is unbeatable.

All was more than okay during my stay.

An excellent location for the Hay Festival events. A block away from Teatro Adolpho and only a few blocks away from other venues. Close to restaurants and other places in the old city.

The hotel's location is perfect, in the heart of the historic district. It's nearby the university, shops, and restaurants, and all the sights are easily reachable on foot. The room was clean and had controllable air-con, a fridge, and a TV. The breakfast was good considering the affordable room price. The two available computers are a plus.

The tourist information provided could have been better displayed and explained, as some of the staff struggled with English.

The free cocktails during the new year celebration were a nice touch, as well as the complimentary breakfast. the hotel's location near the main square and lively nightlife was perfect for party-goers like myself. the staff was also friendly and accommodating.

The noise from nearby clubs and street traffic made it difficult to sleep at night. the room was quite small and cramped.

Decent accommodations for the price, centrally located near attractions, and a nice breakfast served with fresh fruit and juices.